Gaming should be fun — not stressful. Zbus wants you to play with a clear head, within a set budget, and with full awareness. Our responsible gaming tools and guidelines are here to help you do exactly that.
What we do to keep your gaming experience safe
Set your own maximum daily, weekly, or monthly deposit limit. This feature is here to help you stay within your budget.
Set your own daily or weekly gaming time limit. If you play for too long in one session, you will receive an automatic break reminder.
The option to temporarily or permanently close your account for a set period when you feel you need to. We respect your decision.
View detailed reports of your gaming history, spending, and time played. Greater awareness makes responsible gaming easier.
Set a cooling-off period of 24 hours to 6 weeks to give yourself time to step back and clear your head. During this period, your account will be automatically deactivated.
If you feel something is wrong, our support team is always ready to connect you with professional assistance resources.
Responsible gaming means playing consciously, in a controlled way, and purely for entertainment — without letting it interfere with your other responsibilities, relationships, or financial stability. Zbus firmly believes that betting and casino games are a form of entertainment only, and should never be seen as a source of income or a way to solve problems.
Responsible gaming rests on three core pillars — Awareness, Control and Seeking Help in Time. Keep these three things in mind whenever you play on Zbus. We are more than just a platform — ensuring your wellbeing is our responsibility.
Many people in Bangladesh enjoy online betting and gaming as a form of entertainment. However, a small number may sometimes lose control. zbus is committed to being there for you in those moments. Our responsible gaming program operates in accordance with international standards.
If you notice any of the following signs in yourself, it is time to take them seriously. They may indicate problematic gaming behaviour:
Placing increasingly larger bets in an attempt to recover lost money.
Repeatedly trying and failing to cut back or stop playing.
Feeling that gaming matters more than family, friends, or work.
Borrowing money or selling assets to fund gaming.
Feeling restless, irritable, or anxious when unable to play.
Hiding gaming habits and spending from family or close ones.
Gaming affecting your sleep, eating, or daily routine.
Playing within a set budget and respecting your limits.
Staying emotionally balanced after a loss and not chasing it the next day.
Playing while maintaining your relationships with family, friends, and work.
Treat gaming as entertainment, not as a source of income.
Ask yourself these questions. If most of your answers are "yes", it is time to speak with our support team.
Have you ever spent more than your budget and regretted it afterwards?
Have you ever played again on the same day to try to win back money you lost?
Has gaming caused arguments or distance between you and your family or friends?
Have you ever lied to hide how much you spend on gaming?
Do you feel restless or irritated when you are unable to play?
Have you borrowed money or sold assets to continue gaming?
Have you ever felt that gaming is affecting your life in a negative way?
You can easily access responsible gaming tools through the Settings section of your Zbus account. The steps are outlined below:
Go to Settings → Responsible Gaming → Deposit Limits to set daily, weekly, or monthly limits.
Go to Settings → Gaming Time to set your daily playtime limit.
Go to Settings → Self-Exclusion to close your account for anywhere from 1 week to permanently.
Go to Settings → Break to activate a cooling-off period ranging from 24 hours to 6 weeks.
Proper budget planning is the most important part of responsible gaming. Keep the following principles in mind before you play on Zbus:
After covering all essential monthly expenses — food, rent, bills, and savings — set aside only a fixed portion of what remains for entertainment.
Sit down and be honest with yourself — figure out the maximum amount you can comfortably spend on entertainment. That is your gaming budget.
Once your monthly budget is gone, stop playing — no exceptions. Wait for the next month.
"Just one more game and I'll win" — that thought is where the problem begins. Accept the loss and stick to your plan.
Keep track of how much you spend each month. You can do this easily through your Zbus transaction history.
Experienced players treat responsible gaming as a way of life. Incorporate these tips into your daily gaming routine:
Zbus is committed to providing a safe and responsible gaming environment. Your protection is our priority. Join today and enjoy the platform with our safety tools at your side.